Privacy Policy
Last updated: 15th August 2026
ADN Fundraising Ltd (“ADN”, “we”, “us” or “our”) is committed to protecting personal information and using it responsibly.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, ask about working with us, apply to work with us, or interact with us in connection with fundraising services.
Who we are
ADN Fundraising Ltd
Company number: 16050726
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@adnfundraising.com
For questions about this Privacy Policy or how we handle personal information, please contact us at info@adnfundraising.com.
What information we collect
The information we collect depends on how you interact with us. It may include:
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Your name, email address, telephone number and other contact details
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Information you send through our website contact form, by email or by telephone
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Details about your business, organisation, charity, enquiry or proposed work with us
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Information contained in correspondence with us
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Technical information about your use of our website, such as IP address, device type, browser, pages visited and cookie information
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Information provided when applying to work with us, such as your CV, employment history, qualifications, experience, references and right-to-work information
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Where relevant to fundraising services, donor, supporter, payment, cancellation, complaint, call-recording or campaign information
Please do not send special-category personal information - such as health information, racial or ethnic origin, religious beliefs or criminal-offence information—through the website contact form unless it is genuinely necessary. If such information is needed, we will explain how it will be handled.
How we use your information
We may use personal information to:
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Respond to enquiries, messages and requests
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Communicate with potential and existing charity clients, suppliers, partners and other professional contacts
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Consider applications from people seeking work, contract or fundraising opportunities with ADN
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Operate, secure, maintain and improve our website and services
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Manage our business administration, records, contracts and accounts
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Protect our rights, prevent fraud, investigate complaints and deal with legal or regulatory matters
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Meet legal, regulatory and compliance obligations
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Provide fundraising services to charity clients where ADN has been appointed to do so
We will only use personal information where we have a lawful basis under UK data-protection law.
Our lawful bases
Depending on the reason we are using information, we rely on one or more of the following lawful bases:
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Legitimate interests - where it is necessary for us to run and develop our business, respond to enquiries, consider potential working relationships, protect our services, prevent fraud or manage our website, and where those interests are not overridden by your rights and freedoms
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Contract - where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you or your organisation
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Legal obligation - where we must process information to comply with applicable law, regulation, tax, accounting, employment or other legal requirements
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Consent - where we ask for your consent, for example for non-essential cookies or certain marketing communications. You may withdraw consent at any time
Contact forms and enquiries
If you contact us through our website contact form, email, telephone or social-media channels, we will use the details you provide to respond to your enquiry and manage any resulting business relationship.
We usually rely on our legitimate interests to respond to general business enquiries. If your enquiry relates to entering into a contract with us, we may also process your information because it is necessary to take steps at your request before entering into a contract.
We aim to keep general enquiries for up to 24 months after our last meaningful contact, unless a longer period is needed for legal, regulatory, dispute-resolution or business-record reasons.
Recruitment, work and fundraiser applications
If you contact us about employment, self-employed fundraising, contractor work, volunteering or another role, we will use your information to assess your application, communicate with you, arrange interviews, verify suitability and make recruitment decisions.
This may include information in your CV, employment history, qualifications, work experience, references and information needed to establish your right to work in the UK where applicable.
We usually process applicant information because it is necessary to take steps at your request before entering into a contract, for our legitimate interests in recruiting suitable people, and where necessary to comply with legal obligations.
We normally retain unsuccessful applicant information for up to 12 months after the recruitment process ends. We may keep it longer if required by law, needed to deal with a legal claim, or where you have agreed that we may contact you about future opportunities.
Please do not provide information about health, disability, criminal convictions or other sensitive matters unless we ask for it or it is necessary for reasonable adjustments or legal requirements. If we need to process special-category information, we will do so only where an appropriate legal condition applies.
Fundraising and donor information
ADN Fundraising Ltd is preparing to provide, and may provide, fundraising services to charitable organisations.
Where we process personal information connected with fundraising - including donor or supporter contact details, donation information, cancellation requests, complaints, call records or campaign records - our role will depend on the specific arrangement with the charity and any service providers involved.
Depending on the arrangement, ADN may act as a data processor, a data controller or a joint controller. We will process information only for lawful, specified purposes and in accordance with applicable data-protection law, our agreement with the relevant charity and any relevant instructions.
The relevant charity, and any donation or payment platform used for a campaign, may provide donors with separate privacy information. We will update this Privacy Policy when our fundraising arrangements, website services or donation-platform arrangements materially change.
Who we share information with
We may share personal information where necessary with:
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Charity clients and prospective charity clients, where relevant to the service or enquiry
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Website, hosting, email, IT, communications, storage and security providers
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Professional advisers, such as accountants, insurers, legal advisers and consultants
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Payment, donation or fundraising-platform providers where used for a specific campaign
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Regulators, law-enforcement bodies, government bodies, courts or other authorities where required or permitted by law
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Other parties where necessary to protect people from harm, prevent fraud, enforce our rights or deal with a complaint or legal claim.
We do not sell personal information.
We only share information that is necessary for the relevant purpose and expect service providers to keep it secure and use it only as permitted.
International transfers
Some of our service providers, including website or technology providers, may process information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that personal information receives a level of protection required by UK data-protection law. This may include using approved contractual safeguards.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including for legal, accounting, regulatory, complaint-handling and reporting purposes.
Retention periods depend on the type of information and the reason we hold it. For example:
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General website enquiries: normally up to 24 months after our last meaningful contact
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Recruitment and work applications: normally up to 12 months after the relevant recruitment process ends, unless a longer period is necessary or you agree to longer retention
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Contract, financial and tax records: retained for the period required by applicable law
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Fundraising, donor, complaint and campaign information: retained in line with the relevant charity agreement, legal obligations and applicable retention schedules
We may securely delete, anonymise or aggregate information when it is no longer needed.
Cookies and website information
Our website may use cookies and similar technologies. Cookies are small files placed on your device that help websites operate, improve security, remember preferences and understand how visitors use a site.
We use essential cookies where necessary for the website to function and may use non-essential cookies, such as analytics cookies, only where you have given the required consent through our cookie banner or cookie settings.
You can change or withdraw your cookie preferences through the cookie settings available on our website. You can also manage cookies through your browser settings, although blocking some essential cookies may affect website functionality.
Your rights
Under UK data-protection law, you may have rights to:
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Ask for access to the personal information we hold about you
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Ask us to correct inaccurate or incomplete information
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Ask us to erase information in certain circumstances
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Ask us to restrict the use of your information in certain circumstances
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Object to processing based on legitimate interests
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Ask for your information to be transferred to another organisation in certain circumstances
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Withdraw consent at any time where we rely on consent
To exercise any of these rights, please email info@adnfundraising.com. We may need to ask for information to confirm your identity before responding.
Complaints about data protection
If you are unhappy with how we have used your personal information, please contact us first at info@adnfundraising.com and we will try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data-handling practices or legal requirements. The latest version will always be published on this page with the date of the most recent update.